What You Need To Know
You have more benefits choices in 2027. If you’re eligible for Republic Services group benefits, you must enrol during Open Enrolment: October 27 – November 10. If you don’t enrol by November 10, 2026, you may not have the right coverage for you and your family.
What’s New, What’s Changing
Everyone’s needs are different. That’s why Republic Services is modernizing its employee benefits program. Keep reading to learn what the more significant changes mean for you. Discover more about your 2027 benefits by reviewing the rest of this website.
Introducing three Extended Health Care and Dental coverage options
Introducing three Extended Health Care and Dental coverage options
For 2027, you can choose from three coverage options — Basic, Core and Plus — for both Extended Health Care and Dental. You can choose one option for Extended Health Care and a different option for Dental.
If you cover eligible family members, they must be enrolled in the same coverage option you choose for that benefit.
If you choose Basic or Core, Republic Services contributes to spending accounts that give you additional dollars to use toward eligible expenses. Depending on your choices, you may receive credits in a Health Care Spending Account, a Wellness Spending Account, or both.
Extended Health Care
| Basic Coverage | Core Coverage | Plus Coverage | |
|---|---|---|---|
| Deductible | None | ||
| Coinsurance for most services | 20% | 90% | 100% |
| Hospital | 20% | 100% | 100% |
| Mental health practitioners | $1,000 per year, shared across eligible mental health practitioners. | ||
| Paramedical services (e.g., acupuncturist, chiropractor, massage therapist, physiotherapist) | $500 per practitioner, up to combined maximum of $1,500 per year | $750 per practitioner, up to combined maximum of $2,250 per year | |
Spending accounts Health Care Spending Account (HCSA) and Wellness Spending Account (WSA) | $800 | $400 | No accounts |
| Payroll contribution | None | None | You pay a small contribution |
Dental
Choose from Basic, Core or Plus dental coverage. The table below shows what each option pays.
| Basic Coverage | Core Coverage | Plus Coverage | |
|---|---|---|---|
| Preventive services | 20% | 90% | 100% |
| Basic services | 20% | 90% | 100% |
| Endodontics/ Periodontics | 20% | 90% | 100% |
| Major services | No coverage | 60% | 80% |
| Orthodontics Children age 20 and under | No coverage | No coverage | 50% |
| Combined annual maximum | $1,000 per calendar year | $2,000 per calendar year | $3,000 per calendar year (Orthodontics has $3,000 lifetime maximum) |
Spending accounts Health Care Spending Account (HCSA) and Wellness Spending Account (WSA) | $600 | $300 | No accounts |
| Payroll contribution | None | None | You pay a small contribution |
Other important enhancements
Other important enhancements
| Improved mental health access |
|
|---|---|
| More paramedical practitioners |
|
| Telemedicine |
|
| Optional Critical Illness coverage |
|
| Optional Life and Accidental Death & Dismemberment (AD&D) benefits | You will have access to additional optional coverage choices to help you tailor your protection to your needs. |
Manulife is replacing Industrial Alliance
Manulife is replacing Industrial Alliance
As part of our benefits modernization efforts, Republic Services redesigned its benefits program to better support the diverse needs of employees and their families.
To help deliver this enhanced experience, Republic Services selected Manulife as its new benefits provider. Manulife was chosen for:
- Strong customer service,
- Improved enrolment experience, and
- More user-friendly resources.
This change requires you to register before you enrol. You’ll find more details below in When You’re Ready to Enrol.
Benefits information. Anytime. Anywhere.
Benefits information. Anytime. Anywhere.
Our new benefits website might be the most obvious change — and one that affects everyone!
This fresh, easy-to-use site is the perfect place to learn all about your new benefits, and it’s not just for you. We recognize that family members often help make benefits decisions, so we wanted to give you a place where they could go too.
You can use a smartphone, tablet or computer to access our new website 24 hours a day, 7 days a week, from wherever you or your family members are.
Each benefit has its own web page. Explore the website now to learn more about your 2027 benefits options and return frequently throughout the year or anytime you have a question about your benefits.
Before You Enrol
Get the most out of your benefits by taking a few simple steps before you make your choices for 2027:
- Review your options. Before you enrol, explore this website to learn more about your Republic Services benefits and eligibility.
- Spend some time considering which level of Extended Health Care and Dental coverage is right for you. Get help making your decision.
When You’re Ready To Enrol
Choose the benefits coverage that best meets your needs during Open Enrolment, October 27 – November 10. Your selections will take effect on January 1, 2027. After this enrolment period, you won’t be able to make changes to your coverage until next fall — unless you experience a qualifying life event.
Dowload the Manulife Mobile App: App Store | Google Play
You do NOT enrol on Workday.
You enrol on the:
- Manulife plan member site, or
- Manulife Mobile app. Download the app by visiting your App store and searching for Manulife Mobile.
1. Set up your Manulife ID.
Before you can enrol for your benefits, you’ll need to set up your online account. Select Set up your Manulife ID. Manulife ID is a single, secure username and password combination for accessing all things Manulife.
Find additional information, including a step-by-step video and FAQ.
If you already have a Manulife ID, select Sign in. Once you’ve activated and connected your group benefits plan using your contract number (158605) and certificate number (same as your employee ID), you’ll be ready to enrol.
2. Complete your enrolment.
- Sign in to the Manulife plan member site or the Manulife Mobile app with your Manulife ID.
Click the Enrol now button.
Take time to review all available options before making your selections. You can save your choices and return later if needed, but remember to submit your final selections by November 10, 2026.
- If additional forms are needed (e.g., an Evidence of Insurability form), a link will appear at the end of the enrolment tool prompting you to submit the form online. If you’re enrolling using the Manulife Mobile app, you’ll receive an email reminder prompting you to complete these forms if required.
- Before you sign out, save or print your confirmation of selections for your records.
3. Designate your beneficiaries.
The enrolment tool will prompt you to update or confirm your beneficiary designations. This helps ensure any life insurance benefits are directed according to your wishes. Additional information is available on Manulife’s beneficiary FAQ page.
Note: If you’ve previously designated an irrevocable beneficiary, that designation will remain in place under the new Manulife plan.
After You Enrol
After you complete your enrolment, save or print your confirmation for your records. Your coverage statement will be available through the Manulife plan member site once coverage becomes effective on January 1, 2027.
Several Reminders
- Payroll deductions for your benefits will begin with the first paycheque after January 1, 2027.
- The elections you make during Open Enrolment will remain in effect until December 31, 2027, unless you have a qualifying life event, such as getting married, having a baby, or losing other coverage. Your next opportunity to make changes to your benefits will be during Open Enrolment in the fall of 2027.
- A new Manulife benefits card will be mailed to your home after your coverage becomes effective on January 1, 2027. If you need your card before the plastic card arrives, you will be able to access a digital version through the Manulife plan member site or the Manulife Mobile app starting January 1, 2027. Watch for additional information closer to the transition date.
If You Don’t Enrol
It’s important that all eligible employees act during Open Enrolment. If you don’t enrol by November 10, 2026, here’s what happens:
- You will automatically be enrolled in the following:
- Extended Health Care and Dental coverage in the Core plan
- Basic Life Insurance
- Dependent Life Insurance
- Accidental Death & Dismemberment (AD&D) Insurance
- Short-Term and Long-Term Disability
- Your spouse and children will not have coverage.
- You won’t be able to make changes until the next Open Enrolment period. The only exception is if you experience a qualifying life event, like marriage, divorce, or the birth or adoption of a child.
Support During Open Enrolment
Frequently Asked Questions
What happens if I don’t enrol during Open Enrolment?
What happens if I don’t enrol during Open Enrolment?
If you don’t enrol during Open Enrolment, your current benefits choices will not carry over to 2027. Instead, you’ll automatically be enrolled in default coverage. See If You Don’t Enrol above for details, including what happens to spouse and child coverage.
After Open Enrolment ends, you won’t be able to make changes until the next Open Enrolment period unless you experience a qualifying life event such as marriage, divorce, or the birth or adoption of a child.
Is this website where I go to enrol in my benefits?
Is this website where I go to enrol in my benefits?
No. When you’re ready to enrol, you’ll use the Manulife plan member site or the Manulife Mobile app. Starting with 2027 Open Enrolment, you will no longer use Workday to enrol in or make changes to your group benefits. You’ll continue to use Workday for retirement savings plans, including the DCPP, SPP pension, RRSP and TFSA.
What’s this website for?
What’s this website for?
The benefits website is your year-round source for information about your Republic Services benefits. You and your family can use it anytime, from anywhere, on a smartphone, tablet or computer.
What’s Benefits. Simplified.?
What’s Benefits. Simplified.?
You’ll see the Benefits. Simplified. logo on all benefits materials going forward. This logo is a reflection of our commitment — and a reminder to you — that we’re making benefits easier to understand and use.
