What You Need To Know

When you first become eligible, you have 31 days from your eligibility date to submit your benefit elections. It’s important to review your options carefully and choose the coverage that best fits your needs. 

How To Enrol

  1. Set up your Manulife ID

    Before you can enrol for your benefits, you’ll need to set up your online account. Select Set up your Manulife ID. Manulife ID is a single, secure username and password combination for accessing all things Manulife.

    Find additional information here.

    If you already have a Manulife ID, select Sign in. Once you’ve activated and connected your group benefits plan using your contract number (158605) and certificate number (same as your employee ID), you’ll be ready to enrol.

  2. Complete your enrolment
    • Sign in to the Manulife plan member site or the Manulife Mobile app with your Manulife ID.
    • Click the Enrol now button.

      Take time to review all available options before making your selections. You can save your choices and return later if needed but remember to submit your final selections by November 10, 2026.

    • If additional forms are needed (e.g., an Evidence of Insurability form), a link will appear at the end of the enrolment tool prompting you to submit the form online. If you’re enrolling using the Manulife Mobile app, you'll receive an email reminder prompting you to complete these forms if required.
    • Before you sign out, save or print your confirmation of selections for your records.
  3. Designate your beneficiaries

    The enrolment tool will prompt you to update or confirm your beneficiary designations. This helps ensure any life insurance benefits are directed according to your wishes. Additional information is available on Manulife's beneficiary FAQ page.

What Happens if I Don’t Enrol?

If you don’t submit your elections within 31 days, you will receive the default coverage listed in the New to Republic Services? section. Your next opportunity to make changes will generally be during Open Enrolment or within 31 days of a qualifying life event.

When Can I Make Changes?

You may change your benefit elections:

  • During Open Enrolment
  • Within 31 days of a qualifying life event 

Qualifying life events may include:

  • Marriage or civil union
  • Divorce or legal separation
  • Birth or adoption of a child
  • Gain or loss of other group coverage 
  • A dependant becoming ineligible 
  • Death of spouse or dependant 
  • A change in employment status that affects eligibility

Your requested changes must be consistent with the event. Manulife may require supporting documentation, such as a marriage certificate or proof of loss of coverage. 

If you are covered by a collective bargaining agreement, check your union contract, as eligibility and benefits might be different for each program.