What You Need To Know

Supplemental health care benefits provide cash payments directly to you if you are in a serious accident or become seriously ill. You can use the money you receive to pay for your health care expenses or everyday needs like groceries.

Plan Highlights

Republic Services has partnered with MetLife to offer you critical illness insurance, accident insurance, and hospital indemnity insurance that provide you lump-sum cash payments once your claims are submitted. These programs allow you to focus on your recovery and less on the financial impact from your health condition.

Critical Illness Insurance

Critical illness insurance helps you pay for care when you can no longer care for yourself. It provides a cash benefit upon diagnosis of a covered critical illness or condition.

There are two different plans to choose from — a $10,000 benefit plan and a $20,000 benefit plan. Below is a list of common conditions and the percentage of reimbursement you’d be eligible to receive under either plan. To see a full list of covered conditions, review the plan summary.

Benefits at a Glance

Common ConditionsAmount Covered
Invasive cancer100%
Stroke100%
Heart attack100%
Occasional Conditions Amount Covered
Kidney failure / end-stage renal disease 100%
Pulmonary embolism100%
Carcinoma in situ50%
Advanced Alzheimer’s disease100%
Benign brain tumor100%
Major organ failure100%
Coronary artery bypass (graft or surgery)100%
Paralysis100%
Advanced Parkinson’s disease100%
Coma 100%
Amyotrophic lateral sclerosis (Lou Gehrig’s disease) 100%
Skin cancer25%* 

*Not less than $250

Example of How It Works

  • If you enroll in the $10,000 benefit plan and fall into a coma, you’re eligible for a lump-sum payment of $10,000.
  • If you enroll in the $20,000 benefit plan and are diagnosed with skin cancer, you’re eligible for a lump-sum payment of $5,000.

Accident Insurance

Injuries happen. Focus on recovering instead of how you are going to pay the injury bills. This plan pays a lump-sum cash payment directly to you on a per-accident basis. 

There are two plans to choose from — the Low Plan and the High Plan. You can receive multiple cash payments for one incident, as shown in the example below. Benefits are payable for both on- and off-the-job accidents. To see a full list of covered services, review the plan summary.

Benefits at a Glance

Plan Benefits and FeaturesLow PlanHigh Plan
Hospital admission (1 per accident) $750$1,250
Hospital daily confinement (365 days maximum) $150$250
Emergency room benefit $250$300
Urgent care visit $200$250
Initial visit to a doctor $200$250
Follow-up visit to a doctor $100$125
Follow-up visits to a doctor per accident 66
Physical therapy visit $50$75
Physical therapy visits per accident 1010
Dislocation (closed) — shoulder $750*$1,000*
Dislocation (closed) — ankle/foot $1,000*$1,000*
Fracture — leg $1,500*$1,500*
Fracture — hand/wrist $750*$750*
X-ray $150$150
Sports activity riderAdditional 25%Additional 25%

*Pays double if open surgery, meaning not laparoscopic.

Example of How It Works

Your child's sports injury results in a broken arm. You bring them to urgent care and receive the following services. After your claim is submitted to MetLife and approved, you're eligible for the total cash payment amount below. 

High Plan Benefit CoverageHigh Plan Benefit Payout
Urgent care$250
X-ray$200
Broken arm$1,000
3 follow-up doctor visits$375
Physical therapy$450
Sports accident rider (additional 25% of total)$568
Total cash payment to you$2,843

Hospital Indemnity Insurance

If you or your covered dependent is admitted to the hospital due to a covered event (including maternity), you’ll receive a cash benefit to help you cover out-of-pocket expenses. Benefits are paid directly to you. There are two plans to choose from — the Low Plan and the High Plan. The benefits listed below are cumulative, meaning you can receive multiple cash payments for one incident, as shown in the example below. To see a full list of covered services, review the plan summary.

Benefits at a Glance

Hospital EventLow PlanHigh Plan
Hospital admission benefit$500 $1,000 
Hospital admission limits per year 1x per accident 1x per accident 
Hospital confinement benefit $100 $200 
Hospital confinement (day 1 or day 2 payment) Day 1 Day 1 
Maximum confinement days 365 per year 365 per year 
ICU admission benefit  $1,000 $2,000 
ICU confinement benefit  $200 $400 
Observation unit benefit  $250 $250 
Substance abuse confinement benefit $100 per day, 60 days per year $200 per day, 60 days per year 
Mental health confinement benefit $100 per day, 60 days per year $200 per day, 60 days per year 
Newborn benefit $100 per day, 3 days per year $200 per day, 3 days per year 
Transportation & lodging 

Transportation: $100 per trip, 2 times per year 

Lodging: $50 per day, 15 days per year 

Transportation: $200 per trip, 2 times per year 

Lodging: $100 per day, 15 days per year 

Example of How It Works

You have a three-day hospital stay for you and your newborn baby. After your claim is submitted to MetLife and approved, you're eligible for the total cash payment amount below.

High Plan Benefit CoverageHigh Plan Benefit Payout
Employee admission to hospital$1,000
Employee 3-day confinement in hospital$600
Newborn 3-day confinement in hospital$600
Total cash payment to you$2,200

Costs for Coverage

For more information on what critical illness insurance, accident insurance, and hospital indemnity insurance costs per paycheck, see Costs for Coverage.

How To Enroll

Enrollment for supplemental health care benefits must be done at the time of your new hire enrollment or annually during Open Enrollment. If you do not enroll during these events, you will not have another opportunity until the following plan year, unless you experience a qualifying life event. 

How To Submit Claims

Submitting claims is easy as one, two, three!

Step 1: Initiate Your Claim

Visit MetLife’s website to initiate your claim, or call 866.626.3705 to request a claim form. 

Step 2: Provide Supporting Documentation

Answer a few questions about your claim and upload supporting medical documentation to MetLife’s website. If you have questions about what documentation to provide, call MetLife at 866.626.3705 and a claims representative will walk you through the process. Note that a claims specialist will review your information, request anything you may be missing, and let you know whether you’re eligible for any additional reimbursements.

Step 3: Receive Your Cash Payment

Once a claim is approved, you can anticipate receiving your direct payment in approximately one to three business days. You can visit MetLife’s website to check the claim status and payments.

Download a PDF.